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BOOK WITH US

Book with us and enjoy unparalleled benefits

If booking online, book direct with us and enjoy unparalleled benefits that will make your stay especially memorable. Our dedicated team makes the booking process effortless and provides detailed attention to all your special requests and changes, guaranteeing utmost flexibility at all stages of your reservation. Furthermore, we guarantee the best available room rates, free of any hidden charges and inclusive of additional services. Most importantly, you will have an exclusive access to our special packages and customized experiences. Book direct on our official website and experience the difference.


Best available rate guaranteed
Our Best Rate Guarantee Policy assures you the lowest room price (including all taxes and fees) publicly available on the internet. Begin your journey of luxurious indulgence on the Resplendent Ceylon official website where we guarantee:

  • The lowest rate for your stay

  • The most flexible cancellation terms

  • Access to a dedicated team to help plan your stay

 

Having made a confirmed reservation on our website, if you discover a lower rate within 24 hours for the same dates and accommodation type, please submit a claim. We’ll match the lower rate, subject to our terms and conditions.

View our Terms and Conditions


Book directly online to earn an exclusive 10% discount on a range of products and services during your stay
Following amenities or services are eligible for the discount:

Room category upgrade upon arrival at hotel (subject to availability)
Room service
Laundry
Private dinners
Food & Beverage

This discount cannot be redeemed for any transport requirements. This discount amount cannot be combined with other offers. If the reservation is on a special package/offer providing a higher discount, the special package/offer discount value will only apply. The discounts cannot be combined.


Competitive cancellation policy
We offer a competitive, staggered cancellation policy for all online direct bookings, including limited special offers periodically.


* Any cancellation must be initiated prior 48 hours before checkin date.
* Poush Mella and Dol Yatra booking shall have to be cancelled before 10 days of checkin date.

* Cancellation made after the period mentioned above will not be refunded.

Payment Terms:
– A non-refundable deposit of 25% is required at the time of booking in order to confirm
– The balance 75% is payable after the period mentioned above will not be refunded.

Cancellation Policy:
– If cancelled within 45 days of arrival 50% of the full stay will be charged
– If cancelled within 30 days of arrival 100% of the full stay will be charged

All Non-peak Reservations from 11 January to 19 December:

Payment Terms:
– A refundable deposit of 30% is required at the time of booking in order to confirm
– The balance 70% is payable 30 days prior to arrival

Cancellation Policy:
– Any cancellation must be initiated prior 48 hours before checkin date.
– Poush Mella and Dol Yatra booking shall have to be cancelled before 10 days of checkin date.
– Cancellation made after the period mentioned above will not be refunded.

No shows:
All no-shows will be charged 100% of the full stay

Check-in / Check-out:
Our check-in time is 12:00 hrs and check-out time is 11:00 hrs (Ceylon Tea Trails check-in time is 12:00 hrs and check-out time is 11:00 hrs). It would be helpful if you could notify us in advance of any early or late arrival, or any other relevant information regarding your travel itinerary.


Exclusive offers & packages
Book exclusive experiences available only on our official website.


No hidden charges
When you book direct with us, you won’t be surprised with any hidden charges.


Personal information privacy
We will not share or sell your personal information to any third party.


Highest flexibility and priority support
Highest flexibility with your reservations and priority support with any amendments you require when you book directly with us.


Early check-in or late check-out
Early check-in (by 12PM) or late check-out (till 4PM) to accommodate your special requirements. Subject to availability.